Shipping & Returns
Shipping Policy
When will my products be dispatched?
Turnaround time is 5 working days, so your products will be dispatched within this period.
In the unlikely case of an item being out of stock, we’ll contact you with an update to detail the delay and ask you how you'd like to proceed.
Shipping options
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International shipping
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Flat Rate (Standard) (5-20 business days after fulfillment)
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Standard DDP (3-7 business days after fulfillment) UK only
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Express (1-3 business days after fulfillment)
The cost will vary depending on which shipping option is selected and the product being purchased. The packaging for different products is varied, but it's all eco-friendly. The vast majority of parcels ship plastic-free
T-shirts, tank tops, 3/4 sleeve shirts, long sleeve shirts, polo shirts, crop tops
Region Single product Additional product
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USA £3.99 +£1.90
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Europe £3.89 +£1.10
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UK £3.59 +£1.20
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EFTA States £7.19 +£0.80
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Canada £6.79 +£1.35
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Australia £6.09 +£1.09
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New Zealand £6.09 +£1.09
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Japan £3.69 +£1.49
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Brazil £3.29 +£1.80
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Worldwide £8.69 +£4.35
Hoodies & sweatshirts
Region Single product Additional product
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USA £7.19 +£1.80
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Europe £5.69 +£1.70
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UK £4.99 +£1.85
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EFTA States £7.99 +£1.60
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Canada £8.39 +£1.65
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Australia £8.99 +£1.65
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New Zealand £8.99 +£1.65
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Japan £4.99 +£1.70
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Brazil £4.39 +£2.20
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Worldwide £12.29 +£5.80
What if my order doesn't arrive?
Whilst rare, parcels can go missing in the post. We cannot issue replacement orders until 10 working days after dispatch for the UK. This is because we cannot claim from Royal Mail until this time.
If an order does not arrive, we always recommend checking at your local post office before contacting us. Please also note that we must be notified within 28 calendar days of any orders that have not arrived. After this time we cannot replace any orders free of charge.
Return & Exchange Policy
Do you accept returns or exchanges?
Each product is printed to order, so unless there is a fault with the item we don’t accept returns or exchanges.
please ensure you refer to our size guide and check you order before placing.
If products are returned to sender due to delivery failure we will contact you to let you know, and to arrange redelivery. The shipping costs will need to be paid again.
What do I do if the product is faulty?
Whilst rare, it does occasionally happen. Simply email with a photo and description of the fault and we’ll arrange a replacement through the printing company. Product faults must be reported 21 days after dispatch.
Delays
We will make every effort to keep you informed should supply of your product(s) be prevented or delayed for reasons beyond our control.
We shall be under no liability to you for such delay or failure of products being delivered when originally specified.
Changes to an Order
When an order is placed, you cannot make changes to your name or address once your order has been dispatched.
If you amend or change your order this could lead to changes to your delivery timetable, you may also find the item is no longer available, or that the price has changed for which you may be charged.
Products Lost or Damaged in Transit
We will not be responsible for any loss or damage to products in transit that you return to us and we recommend that you use a recorded delivery service and obtain proof of postage.
If products being returned are lost or damaged in transit, we reserve the right to charge you, or deduct from your refund any amount attributable to such loss or damage.
Liability
By law there are certain liabilities we cannot exclude in these terms and conditions and nothing within them limits our liability for personal injury or death caused by our negligence or for fraud.
As a consumer you have certain rights, including statutory rights relating to faulty or products that haven’t been properly described. Nothing in these terms and conditions will affect these statutory rights and, we will perform our obligations under these terms and conditions with reasonable care and skill.
Any products we supply to you should be of satisfactory quality. If we deliver a product to you that is not of satisfactory quality, you can contact us for a repair or replacement or, where this is not possible, for a refund.
In these terms and conditions, we are only responsible for losses that are a natural, foreseeable consequence of us breaching them.
We will not be liable to you if under these terms and conditions, we are prevented or delayed from complying with our obligations by anything you, or anyone acting on your behalf does, or fails to do, or due to events which are beyond our reasonable control.
You should follow any advice we give you to keep products we supply to you safe. We cannot accept liability for your failure to follow this advice that results in damage to products we have supplied.
Where we suspect fraudulent activity, including but not limited to circumstances where there are suspicious claims relating to orders having been placed, but not received, or if we suspect that you are trying to return items after they have been used or worn, or if we suspect that you have not returned items to us and/or have provided us with counterfeit proof of return, we reserve the right to withhold refunds and block your account (and any associated accounts) from placing orders in future. If this happens to you and you think we’ve made a mistake, you can Contact Us and we will discuss the matter with you further.